Regarding the COVID-19 Guidelines [updated 3/20/2020]

To our valued customers and community members,

 

Thank you as always for your continued trust and understanding as we navigate the latest recommendations and guidelines delivered to our communities by local, state, and federal governments and health officials. The health and safety of our staff, customers, and community is of utmost importance at this time.

 

Effective Friday, March 20th, we will be closing our doors at 5:00 p.m and will remain closed until we are directed by state officials it is safe to resume normal business hours. In the meantime, we will be holding office hours Monday and Thursday from 10:00 to 2:00 to answer your customer service calls, texts, and emails. Please email customerservice@theweddingtree.com for the quickest response. Placing and receiving orders will proceed as usual. Upon a 24 hour notice, curbside/alley pickup of merchandise will be available. Alterations appointments will not take place during this time, if you would like to talk with your seamstress directly, you may call (608) 784-3560.

 

You may call in payments and measurements as we will continue to place orders with our designers. If you need measurements taken for an upcoming wedding, please go to our Facebook page [@theweddingtree] and check out our  “How to Take Bridesmaid Measurements” video. Our Jim’s Formal Wear “Build a Tux” site can help you put together your menswear look[s] as well. A consultant can break down pricing and procedure based on your selected styles via email.

 

If, based on current government guidelines, you are forced to postpone your event. Please notify us as soon as possible. We must, however, hold firm on our sales and rental contract policies in order to protect our business and employees. If you would like us to email you a copy of your rental or sales contract we would be happy to do so. Please call, text, or email us to request this.

 

If you already have items on order, please rest assured that our estimated ship dates have not been affected. Items are in production and expected to arrive on-time. Many considerations go into estimating these arrival dates and we always allow for extra time in order to ensure that all merchandise arrives “on time”.


 

We would like to take the opportunity to thank the community for your continued support of our small, local business. We will continue to monitor this situation and will keep you updated of changes. For continued updates, please reference our Facebook page.

 

The health and safety of our Wedding Tree family is our top priority. This was a heart and gut-wrenching decision, and not one we took lightly, but it is the right action to take for public health at this time.


 

Respectfully,

Debra Lash - Stangel

And Management

 

The Wedding Tree

Please call or text us: 608-784-6850

Please email us: customerservice@theweddingtree.com

Find us on Facebook: www.Facebook.com/TheWeddingTree

Find us on Instagram: www.instagram.com/laxweddingtree

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418 Main Street

La Crosse, WI 54601

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